Speaker
Balu Chavan
AT&T Services Inc, Lead Tech Product Manager
Balu Chavan is a Technology Product Leader with 15+ years in telecom digital transformation across BSS/OSS platforms. At AT&T, he leads Salesforce Service Cloud initiatives for billing and payments, delivering AI-driven improvements in customer experience and efficiency. Previously at T-Mobile, he modernized product catalog and DevOps platforms to enhance agility and scalability